Frequently Asked Questions
What Does It Cost?
Alarm rentals are $99/month + tax. The 2-camera job-site bundle is $599 for the first 3 months (install and removal included), then $99/month.
Alarm installs are $150, covering setup and removal. Need it sooner? A rush install adds $99.
Smart locks, extra sensors and other add-ons are added during booking. Camera upgrades are quote only: get a quote or call us.
See every plan on Plans & pricing.
How Long Is the Rental Term?
Alarm rentals and job-site cameras both have a 3-month minimum, then month to month. Alarms are billed monthly; the 2-camera bundle is paid upfront for the first 3 months. See how cancellation works.
What Happens After the First 3 Months?
Both alarms and job-site cameras continue month to month at the plan's monthly rate. See how cancellation works.
How Do I Cancel, and How Much Notice Do You Need?
Cancellation, notice, equipment return and any fees follow your rental agreement, which we email you to sign before install.
Do I Need Wi-Fi at the Property?
No. Alarms and job-site cameras run on cellular.
Do I Need Power on Site?
For an alarm, yes. We cannot install an alarm without consistent electrical power on site.
No power yet? Job-site cameras are the no-power option.
Do I Have to Sign a Contract?
Yes. We email you a contract, and it must be signed before installation.
How Fast Is Installation?
Job-site cameras: small sites are installed within 48 hours; large sites take 7–14 days.
Alarms: we'll confirm your install window when you book.
Is Monitoring Included?
Yes. 24/7 professional monitoring through a central station is included in alarm rentals.
Are Permits Included?
For alarms, yes. The Philadelphia permit fee is included with every alarm rental (Philadelphia only). It doesn't apply to job-site cameras.
Can I Move the Alarm to My Next Property?
Yes. Move it with an address change form. Technician moves may incur a fee.
How Do I Arm and Disarm the Alarm?
From the mobile app or the keypad.
Can I Get a Smart Lock?
Yes. The Rental Ready Alarm + Lock comes with one, with contractor lock codes, or you can add one to any alarm kit.
The lock is a one-time purchase, not a rental. To add one to another alarm kit, add it during booking.
Do I Need a Card on File?
For job-site cameras, yes. A card is required on file when you book.